Instantly connecting your website visitors with your law firm is paramount. Helping visitors engage with your firm immediately stops them from potentially visiting competing firms websites. While our live chat operators will not offer legal advice of course, they will capture important information like contact information, and answer basic questions to engage the consumer is enough dialogue to hopefully feel like your firm is the one they have been searching for. You do not want to lose a client, so why would you let them shop around? Connecting a visitor of your website with a live chat operator stops potential intake in their tracks 24 hour a days, 7 days week. Live chat proves even more effective after hours when your staff is unavailable to answer phones and email. Most consumers of law firm services are doing so after regular business hours. Capture their interest, gather their contact information and stop them from searching for other firms now, with Precision Live Chat.
Our agents only handle legal prospects and intake. We never provide legal advice over live chat, so you never have to worry about your potential clients receiving different answers than you or your staff wouldn’t provide. Our agents follow a script that you can customize to your firm’s needs, style and personality so that the live chat is a seamless representation of your law firm. Our goal is to provide quality answers to your potential client and to gather important information you need to help serve them and to learn basic information about their legal needs and contact information to pass on to you and your staff.
Our Live Chat widget can be placed on your website, and even answer inquiries from Google My Business, FaceBook and more. We can even transfer a live chat to a direct phone call with your law firm.